SHIPPING POLICY
Thank you for shopping at IGNASA. This Shipping Policy outlines our shipping practices, including delivery options, processing times, and any additional information relevant to your order shipment.
Shipping Rates and Delivery Time
Shipping rates and delivery times may vary depending on your location, the shipping method selected, and the availability of items in your order.
We offer standard and expedited shipping options. Delivery times for each shipping method will be provided at the time of checkout.
Orders are typically processed and shipped within 01-02 business days after payment is received. Please note that orders are also processed or shipped on weekends and holidays except national holidays.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this information to track the status of your order through the carrier’s website.
If you have any questions about the status of your order or tracking information, please contact our customer support team at customercare@ignasa.com.
Shipping Destinations
We currently ship to addresses within India, Southeast Asia, Africa and Eastern Europe. We do not ship to PO Boxes or APO/FPO addresses.
For international orders, please note that customs duties, taxes, and fees may apply upon delivery. These charges are the responsibility of the recipient and are not included in the shipping cost.
Shipping Restrictions
Some items may be subject to shipping restrictions due to size, weight, or regulatory requirements. These items will be clearly marked on the product page, and shipping options may be limited.
We reserve the right to cancel orders that cannot be shipped to the designated address due to shipping restrictions or other limitations.
Shipping Insurance
We offer shipping insurance for an additional fee to provide added protection for your order during transit. This option will be available at checkout.
Shipping Policy Changes
We reserve the right to modify our Shipping Policy at any time. Any changes to our Shipping Policy will be posted on this page, and the effective date will be updated accordingly.
Contact Us
If you have any questions or concerns about our Shipping Policy, please contact us at customercare@ignasa.com. Our customer support team is available to assist you with any inquiries regarding shipping, tracking, or delivery.
Acknowledgment
By placing an order with IGNASA, you acknowledge that you have read, understood, and agreed to our Shipping Policy.